With Aqua Life, there is no need to worry about water.


For all AQUA-LIFE customers, the lifetime routine maintenance is scheduled automatically in our system and can be confirmed anytime on our web-site. For your convenience, routine maintenance reminders are provided by mail and telephone 1-2 weeks prior to the scheduled date. If the scheduled date has passed, customers will receive up to 4 notices and information regarding routine maintenance will also appear on the billing statement.

Customers wishing to confirm the scheduled service date or who have received a notice should call AQUA-LIFE service, or click on the『A/S Request』 link on our website to request the service. If you request emergency service, you must call our service center.

Once the service request is submitted, we will make an appointment immediately and contact the customer a day in advance to confirm the appointment date and time.

Customer Service

Customer Service Center

Service hours
[ Mon – Fri ] 8:00 AM – 5:00 PM
[ Sat ] 8:30 AM – 12:00 PM

Toll free : 1-800-222-5502

Telephone : 213-747-0001

Fax : 213-205-8418

Service Areas

Throughout the Los Angeles county

Throughout the Orange county

Ventura County
Simi Valley, Thousand Oak, Oak Park, Moor Park

Riverside County
Riverside, Corona

San Bernardino County
Chino, Chino Hills, Upland, Rancho Cucamonga, Ontario, Fontana

Service Request

This is the online service for AQUA-LIFE customers.
Please use the User ID and password that you received when you registered as an AQUA-LIFE customer.
If you forget your User ID and password, please call our customer service center at:

Tel. 1-800-222-5502 | 213-747-0001


Better care with an economical price every month. No upfront cost required. aOut well-trained elite technicians are always on hand to provide quick service when you want them, and we manage filter replacement services with out automated management operation system.

Free Filter replacement

You do not have to check it yourself. We will replace the filters free of charge every 6 months.

Right Service

We provide free long-term management service so that your experience with us is trouble free & hassle free.

Free service During Rental

Free after service eliminates the risk of product malfunction. *However, there may be a cost in case of failure due to customer negligence.

5-YR Long term Benefit

After 5 years from the original installation date of the rental product, we will replace purifier with a new product without any condition.

with Bright Smile

We will respond to our customers with a bright smile.

with Precision

We will manage it with precision like it’s out own.

with Firm Confirmation

We will make sure of any issues while using the product.

with Neat Finish

we will check if all the services are completed nice and neatly

Our Promise

“I highly recommend this company for all your water softener needs. We also enjoy using our RO system. A+++ customer service.”

“The value of the service was excellent. Looking forward to many more years of service. ”