SERVICES
With Aqua Life, there is no need to worry about water.
GENERAL SERVICES
For all AQUA-LIFE customers, the lifetime routine maintenance is scheduled automatically in our system and can be confirmed anytime on our web-site. For your convenience, routine maintenance reminders are provided by mail and telephone 1-2 weeks prior to the scheduled date. If the scheduled date has passed, customers will receive up to 4 notices and information regarding routine maintenance will also appear on the billing statement.
Customers wishing to confirm the scheduled service date or who have received a notice should call AQUA-LIFE service, or click on the『A/S Request』 link on our website to request the service. If you request emergency service, you must call our service center.
Once the service request is submitted, we will make an appointment immediately and contact the customer a day in advance to confirm the appointment date and time.
Customer Service
Customer Service Center
Service hours
[ Mon – Fri ] 8:00 AM – 5:00 PM
[ Sat ] 8:30 AM – 12:00 PM
Toll free : 1-800-222-5502
Telephone : 213-747-0001
E-Mail : customer@aqualifewater.com
Service Areas
Throughout the Los Angeles county
Throughout the Orange county
Ventura County
Simi Valley, Thousand Oak, Oak Park, Moor Park
Riverside County
Riverside, Corona
San Bernardino County
Chino, Chino Hills, Upland, Rancho Cucamonga, Ontario, Fontana
Service Request
This is the online service for AQUA-LIFE customers.
Please use the User ID and password that you received when you registered as an AQUA-LIFE customer.
If you forget your User ID and password, please call our customer service center at:
Tel. 1-800-222-5502 | 213-747-0001
RENTAL SERVICE
Better care with an economical price every month. No upfront cost required. aOut well-trained elite technicians are always on hand to provide quick service when you want them, and we manage filter replacement services with out automated management operation system.
Free Filter replacement
You do not have to check it yourself. We will replace the filters free of charge every 6 months.
Right Service
We provide free long-term management service so that your experience with us is trouble free & hassle free.
Free service During Rental
Free after service eliminates the risk of product malfunction. *However, there may be a cost in case of failure due to customer negligence.
5-YR Long term Benefit
After 5 years from the original installation date of the rental product, we will replace purifier with a new product without any condition.
with Bright Smile
We will respond to our customers with a bright smile.
with Precision
We will manage it with precision like it’s out own.
with Firm Confirmation
We will make sure of any issues while using the product.
with Neat Finish
we will check if all the services are completed nice and neatly