• Ordering, Payment and Shipping Policy

    We want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy. Please review our policies and procedures and let us know if you have any questions or concerns by contacting us.


    Most orders are shipped on the next day. Online orders are shipped once payment is completed. All orders are calculated in real-time by your chosen carrier. We ship through only normal and priority shipping of UPS and USPS.
    Below is a table of shipping transit times per chosen method:

    Local Shipping & Handling

    United States
    Normal (shipped via the USPS, 3 - 5 business days anywhere within the USA)
    Priority (shipped via USPS, 2 - 3 business days average anywhere in the USA)

    We can't ship orders to outside of USA

    Also Note:

    We do not ship orders on Saturdays or Sundays.

    Back Orders

    In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).


    Ordering Methods


    Online:
    Click on "Add to Cart"

    By Phone:
    By calling 1-800-222-5502 Monday through Saturday.

    Refund rate


    1) Not open box: 100%
    2) Opened box and some packing bags and before installation: 80%
    3) After installation: 50%

    We do not refund shipping and handling fees.

    Payment Options
    We accept the following credit cards:

    VISA, MasterCard and American Express.
    On-line orders can be paid by credit card only.