AQUA LIFE respects the privacy of our customers. We realize that customer concerns about privacy and the secure transfer, storage, and use of personal information have increased with the growth of online services. That’s why AQUA LIFE maintains strict privacy policies and uses state-of-the-art technologies to safeguard customer information.

This page offers information on the following topics related to our privacy policies and practices:

When you visit our Web site there are two kinds of information that we are likely to record:
1. Non-personal statistical information collected in the aggregate.
This is anonymous information on subjects such as: how many visitors come to our Web site, how they navigate through the site, which browsers they use to visit the site, etc.

2. Personal information that you knowingly supply to us.
When you sign up for certain products or register on the AQUA LIFE Web site to access your account information, AQUA LIFE will collect personal information that will help us to identify you, authenticate you, and provide you better service in the future. This information is called "personally identifiable information" and is used to associate usage information with a specific individual or entity. Examples of personally identifiable information are: customer name, address, telephone number, e-mail address, account number, IP Address, etc. It is a common business practice to collect "personally identifiable information" in order to conduct business and provide customers with specific services. AQUA LIFE has collected this information from customers in the past to provide services through mail or over the telephone. The emergence and popularity of the Internet provides AQUA LIFE with yet another way to communicate with customers and meet customer needs.

AQUA LIFE will not sell or trade your personal information to any third party, absent authorization by you. In fact, because we are a regulated utility, the law of California forbids us to do so. The Internet medium will not change this. We only collect your personal data in order to provide you with better services.

E-mail gives AQUA LIFE another convenient avenue to communicate with its customers. We hope to periodically tell you about new rates, products, and services that would benefit you. AQUA LIFE will not, however, send you e-mails if you do not wish to receive them. If at anytime you would like to remove yourself from AQUA LIFE's e-mail list, you can do so by updating your profile information within My Account.

All transfers of personal information on aqualifewater.com are secured by the industry standard Secure Sockets Layer (SSL) protocol. SSL prohibits other Web users from gaining access to your personal information.

AQUA LIFE does not seek to collect personal information from children under 18 years of age. We do not have any content on our site that would be considered harmful to children and certainly do not restrict children from visiting our site.

The AQUA LIFE Web site contains links to various other Web sites. Please be aware that these other sites may have privacy policies that differ from AQUA LIFE's. AQUA LIFE is in no way responsible for either the content that appears on linked sites, or your privacy once you have linked to other sites.

In order to improve our service or to keep up with future industry changes, the information in this privacy policy may be periodically updated. We will post a new date in the event that the current policy is altered. This statement posted December 2010.